Need Help?

Training Resources:

PDF and video-based resources are available within the patient portal itself. Log into ConnectMyHealth, and where you see the Help symbol, shown as "?", click it to view resources that can help you learn how to optimize your use of ConnectMyHealth.

Account & Technical Support:

If you're having trouble logging into ConnectMyHealth, you've logged in but are experiencing a technical issue, or need help related to a security matter associated with your use of ConnectMyHealth, you may contact the ConnectMyHealth Program Office's Support Desk by:

• Calling 1-833-824-0265 extension 1
• Emailing support@connectmyhealth.ca (do NOT include personal health information in your email please, but do include your preferred phone number in the event a ConnectMyHealth representative needs to speak with you)

Privacy-Related Matters:

If you need help related to a privacy matter associated with your use of ConnectMyHealth, you may contact the ConnectMyHealth Program Office's Privacy Service by:  

• Calling 1-833-824-0265 extension 2 
• Emailing privacy@connectmyhealth.ca (do NOT include personal health information in your email please)