What is ConnectMyHealth?

ConnectMyHealth is a digital health solution that provides you with an online, single access channel to view your health records from participating hospitals in Ontario Health West Region (Southwestern Ontario). ConnectMyHealth can be used on desktop and mobile devices from within Canada, and there's no cost to use it. ConnectMyHealth is a web-based tool, so there is no app to download to access your account on an ongoing basis. For added security, Multi-Factor Authentication (MFA) is required at each login to ConnectMyHealth, which is available via SMS Text or by using an authenticator app such as Google Authenticator or Twilio Authy. Instructions to set up MFA are available that describe how to complete this part of your account activation.   

ConnectMyHealth is operated by the HITS eHealth Office at Hamilton Health Sciences, is funded by Ontario Health, and is being made available to patients in Ontario Health West Region in collaboration with local Ontario Health Teams. The HITS eHealth Office operates the ConnectMyHealth Program Office.  

ConnectMyHealth is different than other patient portals because it combines various types of health records created at hospitals you've been to in the Ontario Health West Region into one, consolidated view. Additional data sources such as community-based laboratories are expected to be added in the near future. ConnectMyHealth can be an ideal complement to in-person or virtual visits with your care providers by providing you easy access to your hospital records, and to additional functionality you may have through your local hospital, like appointment scheduling. 

Other key features of ConnectMyHealth include: 

• New Results Alerts: Subscribe to be notified by email when you’ve got new results available to view in ConnectMyHealth from select hospitals in Ontario Health West Region; your New Results page displays first when you log in, for quick and easy viewing
• Patient Dashboard: Customize your patient dashboard view by organizing the types of health records (modules) that are most important to you 
• Patient Visits Timeline: View your upcoming scheduled hospital appointments, where available

Functionality to 'share your records' with your family and care partners who are also ConnectMyHealth users is expected to be added in the near future.